E-ONE QUEST II 2014: ELECTRICAL SYSTEM:STARTER ASSEMBLY
NHTSA Campaign ID Number: 19V730000
| Make | Model | Year |
|---|---|---|
| E-ONE | QUEST II | 2014 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-11-15 | 2019-10-14 | 2019-10-15 |
Production Dates: 2013-06-01 - 2019-09-20
Manufacturers Involved: E-One Incorporated
Component: ELECTRICAL SYSTEM:STARTER ASSEMBLY
Potential Number Of Units Affected: 1603
Report Initiator: MFR MFR Report
E-One Incorporated "E-One" is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
