DODGE SPRINTER 3500 2019: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Make : DODGE Model : SPRINTER 3500 Year : 2019
Build Dates : 0000-00-00 - 0000-00-00
NHTSA CAMPAIGN ID Number : 23V204000
Date Owner's Notified: 2023-05-05 Date Received by ODI: 2023-03-24 Date Added to Database: 2023-03-26
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: VS3KOMBAUS
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected : 6857
Summary:
      Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Consequence:
      A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy:
      Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.