DODGE SPRINTER 3500 2019: BACK OVER PREVENTION:DISPLAY FUNCTION
| Make : DODGE | Model : SPRINTER 3500 | Year : 2019 |
| Build Dates : 0000-00-00 - 0000-00-00 | ||
| NHTSA CAMPAIGN ID Number : 21V411000 | ||
| Date Owner's Notified: 2021-08-17 | Date Received by ODI: 2021-06-02 | Date Added to Database: 2021-06-02 |
| Manufacturers Involved: Daimler Vans USA, LLC | ||
| Manufacturer's Responsible for the Recall: | ||
| Manufacturer Campaign Number: VS3UXPOBOX | ||
| Component: BACK OVER PREVENTION:DISPLAY FUNCTION | ||
| Potential Number Of Units Affected : 33437 | ||
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Summary:
Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 111, "Rear Visibility." |
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Consequence:
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. |
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Remedy:
The multimedia system software will be updated by a dealer, or through an over-the-air "OTA" update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX. |
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| Report Initiator: MFR | V Report | |
| Regulation Part Number: | Federal Motor Vehicle Safety Standard Number: | |
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Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov. |
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