DODGE S500 2022: ELECTRICAL SYSTEM:SOFTWARE
| Make : DODGE | Model : S500 | Year : 2022 |
| Build Dates : 0000-00-00 - 0000-00-00 | ||
| NHTSA CAMPAIGN ID Number : 21V931000 | ||
| Date Owner's Notified: 2022-01-25 | Date Received by ODI: 2021-11-29 | Date Added to Database: 2021-11-30 |
| Manufacturers Involved: Mercedes-Benz USA, LLC | ||
| Manufacturer's Responsible for the Recall: | ||
| Manufacturer Campaign Number: 2022010003 | ||
| Component: ELECTRICAL SYSTEM:SOFTWARE | ||
| Potential Number Of Units Affected : 227 | ||
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Summary:
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver. |
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Consequence:
Driver distraction can increase the risk of a crash. |
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Remedy:
MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. |
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| Report Initiator: MFR | V Report | |
| Regulation Part Number: | Federal Motor Vehicle Safety Standard Number: | |
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Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov. |
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