DODGE S500 2022: COMMUNICATION: AUTO CRASH NOTIFICATION

Make : DODGE Model : S500 Year : 2022
Build Dates : 2021-02-15 - 2021-12-04
NHTSA CAMPAIGN ID Number : 21V00J000
Date Owner's Notified: 2022-02-23 Date Received by ODI: 2021-12-27 Date Added to Database: 2021-12-28
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: 2022010006
Component: COMMUNICATION: AUTO CRASH NOTIFICATION
Potential Number Of Units Affected : 1239
Summary:
      Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system "eCall".
Consequence:
      A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy:
      The communication module software will be updated by a dealer, or through an over-the-air "OTA" update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.