DODGE RAM 2004: VISIBILITY:WINDSHIELD WIPER/WASHER

General Information

NHTSA Campaign ID Number: 09E009000

Make Model Year
DODGE RAM 2004
Date Owners Notified Date Received by ODI Date Added to Database
2009-08-28 2009-03-13 2009-03-13

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: J11

Component: VISIBILITY:WINDSHIELD WIPER/WASHER

Potential Number Of Units Affected: 1364

Report Initiator: MFR MFR Report

Summary

CHRYSLER IS RECALLING 1,364 WINDSHIELD WIPER MODULES, P/N 55077098AJ, SOLD DURING THE 2008 AND 2009 CALENDAR YEAR FOR USE AS AFTERMARKET REPLACEMENT EQUIPMENT ON MY 2002-2009 DODGE RAM PICKUP TRUCKS. THESE WIPER MODULE ASSEMBLIES MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD RESULT IN PARTIAL OR COMPLETE LOSS OF WINDSHIELD WIPER CAPABILITY.

Consequence

WHEN THE WIPER SYSTEM FAILS, THE OPERATOR WILL HAVE REDUCED VISIBILITY WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL REPLACE THE WIPER MODULE ASSEMBLIES WITH VENTED WIPER MOTOR HOUSINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 28, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Notes

CHRYSLER'S RECALL NO. J11.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .