DODGE RAM 2000: TRAILER HITCHES

General Information

NHTSA Campaign ID Number: 00V107000

Make Model Year
DODGE RAM 2000
Date Owners Notified Date Received by ODI Date Added to Database
2000-04-24 2000-04-11 2000-04-28

Production Dates: 1998-01-01 - 1999-09-30

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 872

Component: TRAILER HITCHES

Potential Number Of Units Affected: 357000

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH OPTIONAL TRAILER HITCH. THE TRAILER HITCH SIDE BRACKETS WERE MANUFACTURED USING MATERIAL WITH INSUFFICIENT STRENGTH.

Consequence

BRACKETS BUILT WITHOUT PROPER MATERIAL COULD FATIGUE AND FRACTURE IN THE AREA WHERE THE TRAILER HITCH MOUNTS TO THE FRAME.

Remedy

DEALERS WILL INSPECT THE TRAILER HITCHES AND REPLACE ANY TRAILER HITCH SHOWING SIGNS OF FATIGUE CRACKING. IF NO EVIDENCE OF CRACKING EXISTS, THE DEALER WILL INSTALL TWO REINFORCEMENT BRACKETS.

Notes

OWNER NOTIFICATION BEGAN APRIL 24, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.