DODGE RAM 1994: SUSPENSION:FRONT:SHOCK ABSORBER

General Information

NHTSA Campaign ID Number: 99V214000

Make Model Year
DODGE RAM 1994
Date Owners Notified Date Received by ODI Date Added to Database
2000-03-20 1999-08-09 1999-08-17

Production Dates: 1993-07-01 - 1995-06-30

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 835

Component: SUSPENSION:FRONT:SHOCK ABSORBER

Potential Number Of Units Affected: 49066

Report Initiator: ODI ODI Report

Summary

VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. "2500 AND 3500 SERIES 4X4 REGULAR CAB PICKUP PRODUCED BEFORE MARCH 21, 1995; 2500 AND 3500 SERIES 4X4 CLUB CAB PICKUP PRODUCED BEFORE JUNE 8, 1995; AND 3500 SERIES 4X2/4X4 CHASSIS CAB TRUCKS PRODUCED BEFORE JUNE 21, 1995". THE FRONT SUSPENSION SPRING/SHOCK TOWERS CAN CRACK AND EVENTUALLY SEPARATE FROM THE VEHICLE FRAME. THE SHOCK TOWER COULD DAMAGE THE REAR WHEEL BRAKE LINES RESULTING IN LOSS OF REAR BRAKE SYSTEM PRESSURE.

Consequence

THIS WOULD CREATE THE POTENTIAL FOR INCREASED STOPPING DISTANCES.

Remedy

DEALERS WILL INSPECT THE SPRING/SHOCK TOWER AND ANY VEHICLES EXHIBITING CRACKING WILL HAVE THE TOWER REPLACED. VEHICLES THAT ARE DO NOT SHOW ANY CRACKING WILL HAVE A WELD-ON REINFORCEMENT ADDED.

Notes

OWNER NOTIFICATION BEGAN MARCH 20, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.