CUSTOM FIRE SPARTAN METROSTAR RT 2023: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

General Information

NHTSA Campaign ID Number: 23V316000

Make Model Year
CUSTOM FIRE SPARTAN METROSTAR RT 2023
Date Owners Notified Date Received by ODI Date Added to Database
2023-05-31 2023-05-04 2023-05-04

Manufacturers Involved: Custom Fire Apparatus, Inc.

Manufacturer Campaign Number: 23V156

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Potential Number Of Units Affected: 2

Report Initiator: MFR MFR Report

Summary

Custom Fire Apparatus, Inc. "Custom Fire" is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module "TCM" may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.

Consequence

Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.

Remedy

Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.