COUNTRY COACH ST. ALBERT 2002: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

General Information

NHTSA Campaign ID Number: 02V065000

Make Model Year
COUNTRY COACH ST. ALBERT 2002
Date Owners Notified Date Received by ODI Date Added to Database
2002-03-08 2002-03-04 2002-03-08

Production Dates: 2001-04-30 - 2002-01-17

Manufacturers Involved: COUNTRY COACH INC

Component: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Potential Number Of Units Affected: 40

Report Initiator: MFR MFR Report

Summary

ON CERTAIN BUS CONVERSION MOTOR HOMES, THE SUPPORT PLATE MOUNTING HOLES WERE IMPROPERLY DRILLED ALLOWING CONTACT BETWEEN THE FRONT SHOCK ABSORBER DUST COVERS AND THE AIR SPRING PISTON. THE REPEATED MOTION OF THE SHOCK ABSORBER DUST COVER MAY FRACTURE THE AIR SPRING PISTON. CONTACT OF THE AIR SPRING BELLOWS WITH SHARP METAL EDGES OF THE FRACTURED PISTON COULD CAUSE PENETRATION OF THE BELLOWS LEADING TO SUBSEQUENT DEFLATION OF THE AIR SPRING.

Consequence

SUDDEN AIR SPRING DEFLATION WILL CAUSE LOSS OF PROPER SUSPENSION RIDE HEIGHT AND PRODUCE DIFFICULTY WITH STEERING VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REMOVE AND REPLACE EXISTING FRONT AIR SPRINGS, AND AIR SPRING ADAPTOR MOUNTING PLATES WITH RE-DESIGNED FULL SUPPORT PLATES. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MARCH 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.