Make : COACHMEN Model : ENCOUNTER Year : 2011
Build Dates : 2010-04-15 - 2010-05-13
NHTSA CAMPAIGN ID Number : 12V535000
Date Owner's Notified: 2012-12-19 Date Received by ODI: 2012-11-06 Date Added to Database: 2012-11-13
Manufacturers Involved: REV Recreation Group
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: 121025FRV
Component: STRUCTURE
Potential Number Of Units Affected : 842
      Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
      The step may collapse during use potentially causing personal injury.
      Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
      Fleetwood RV's safety recall number is 121025FRV. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 'TTY: 1-800-424-9153', or go to