COACH AND EQUIPMENT E450 2021: STEERING: STEERING WHEEL/HANDLE BAR
| Make : COACH AND EQUIPMENT | Model : E450 | Year : 2021 |
| Build Dates : 0000-00-00 - 0000-00-00 | ||
| NHTSA CAMPAIGN ID Number : 22V189000 | ||
| Date Owner's Notified: 2022-05-09 | Date Received by ODI: 2022-03-25 | Date Added to Database: 2022-03-28 |
| Manufacturers Involved: Mercedes-Benz USA, LLC | ||
| Manufacturer's Responsible for the Recall: | ||
| Manufacturer Campaign Number: 2022040010 | ||
| Component: STEERING: STEERING WHEEL/HANDLE BAR | ||
| Potential Number Of Units Affected : 8396 | ||
|
Summary:
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system. |
||
|
Consequence:
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury. |
||
|
Remedy:
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010. |
||
| Report Initiator: MFR | V Report | |
| Regulation Part Number: | Federal Motor Vehicle Safety Standard Number: | |
|
Notes:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov. |
||
