CHRYSLER PACIFICA 2021: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

General Information

NHTSA Campaign ID Number: 23V010000

Make Model Year
CHRYSLER PACIFICA 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-02-23 2023-01-17 2023-01-18

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 03A

Component: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Potential Number Of Units Affected: 67117

Report Initiator: ODI ODI Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles "PHEVs". An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module "PIM" software and, if necessary, update the instrument panel cluster "IPC" software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.