CHRYSLER PACIFICA 2018: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
NHTSA Campaign ID Number: 19V886000
| Make | Model | Year |
|---|---|---|
| CHRYSLER | PACIFICA | 2018 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-01-09 | 2019-12-12 | 2019-12-12 |
Production Dates: 2018-05-01 - 2019-05-23
Manufacturers Involved: Chrysler (FCA US, LLC)
Manufacturer Campaign Number: VE2
Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Potential Number Of Units Affected: 20441
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 111
Chrysler "FCA US LLC" is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
