CHRYSLER PACIFICA HYBRID 2019: HYBRID PROPULSION SYSTEM

General Information

NHTSA Campaign ID Number: 24V538000

Make Model Year
CHRYSLER PACIFICA HYBRID 2019
Date Received by ODI Date Added to Database
2024-07-18 2024-07-18

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 72B

Component: HYBRID PROPULSION SYSTEM

Potential Number Of Units Affected: 3606

Report Initiator: ODI ODI Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric "PHEV" vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module "BPCM" software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. A second notice will be sent once the final remedy is available, anticipated 4th Quarter 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.