CHRYSLER PACIFICA HYBRID 2018: HYBRID PROPULSION SYSTEM

General Information

NHTSA Campaign ID Number: 22V077000

Make Model Year
CHRYSLER PACIFICA HYBRID 2018
Date Owners Notified Date Received by ODI Date Added to Database
2022-10-06 2022-02-11 2022-02-11

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: Z11

Component: HYBRID PROPULSION SYSTEM

Potential Number Of Units Affected: 16741

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles "PHEV". A vehicle fire can occur when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module "BPCM" software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.