CHRYSLER PACIFICA HYBRID 2017: HYBRID PROPULSION SYSTEM

General Information

NHTSA Campaign ID Number: 24V536000

Make Model Year
CHRYSLER PACIFICA HYBRID 2017
Date Owners Notified Date Received by ODI Date Added to Database
2024-12-12 2024-07-18 2024-07-18

Production Dates: 2016-08-12 - 2017-06-21

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 73B

Component: HYBRID PROPULSION SYSTEM

Potential Number Of Units Affected: 15910

Report Initiator: ODI ODI Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric "PHEV" vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module "BPCM" software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.