CHRYSLER PACIFICA HYBRID 2017: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

General Information

NHTSA Campaign ID Number: 18V740000

Make Model Year
CHRYSLER PACIFICA HYBRID 2017
Date Owners Notified Date Received by ODI Date Added to Database
2018-11-15 2018-10-19 2018-10-24

Production Dates: 2016-08-16 - 2018-08-07

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: U94

Component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Potential Number Of Units Affected: 10260

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US LLC" is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles "PHEV". After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

Consequence

The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

Remedy

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-434-9153', or go to www.safercar.gov.