CHEVROLET SUBURBAN 1997: VISIBILITY:WINDSHIELD WIPER/WASHER

General Information

NHTSA Campaign ID Number: 03V159000

Make Model Year
CHEVROLET SUBURBAN 1997
Date Owners Notified Date Received by ODI Date Added to Database
2003-06-19 2003-04-28 2003-04-30

Production Dates: 1996-04-01 - 1997-08-31

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: 03023

Component: VISIBILITY:WINDSHIELD WIPER/WASHER

Potential Number Of Units Affected: 1755876

Report Initiator: ODI ODI Report

Summary

ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.

Consequence

IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Notes

GM RECALL NO. 03023.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.