CHEVROLET SILVERADO 3500 2011: FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

General Information

NHTSA Campaign ID Number: 17V664000

Make Model Year
CHEVROLET SILVERADO 3500 2011
Date Owners Notified Date Received by ODI Date Added to Database
2017-12-11 2017-10-19 2017-10-20

Production Dates: 2010-05-24 - 2015-09-30

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: 17399

Component: FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

Potential Number Of Units Affected: 35292

Report Initiator: MFR MFR Report

Summary

General Motors LLC "GM" is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Consequence

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Remedy

GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.