CHEVROLET SILVERADO 2500 2020: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
NHTSA Campaign ID Number: 24V797000
| Make | Model | Year |
|---|---|---|
| CHEVROLET | SILVERADO 2500 | 2020 |
| Date Received by ODI | Date Added to Database | |
| 2024-10-24 | 2024-10-25 |
Production Dates: 2019-01-28 - 2019-10-31
Manufacturers Involved: General Motors, LLC
Manufacturer Campaign Number: N242454440
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
Potential Number Of Units Affected: 461839
Report Initiator: MFR MFR Report
General Motors, LLC "GM" is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Rear wheel lock-up can increase the risk of a crash.
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters are expected to be mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to www.nhtsa.gov.
