CHEVROLET EXPRESS 2023: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
NHTSA Campaign ID Number: 24V839000
| Make | Model | Year |
|---|---|---|
| CHEVROLET | EXPRESS | 2023 |
| Date Received by ODI | Date Added to Database | |
| 2024-11-07 | 2024-11-07 |
Manufacturers Involved: General Motors, LLC
Manufacturer Campaign Number: N242471620
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Potential Number Of Units Affected: 77824
Report Initiator: MFR MFR Report
General Motors, LLC "GM" is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module "TCM" may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Dealers will update the transmission control module software calibration, free of charge. Letters informing owners of the safety risk were mailed December 9, 2024. Owner notification letters are expected to be mailed December 23, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to www.nhtsa.gov.
