CHEVROLET EXPRESS 2009: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

General Information

NHTSA Campaign ID Number: 10V096000

Make Model Year
CHEVROLET EXPRESS 2009
Date Owners Notified Date Received by ODI Date Added to Database
2010-03-12 2010-03-12 2010-03-12

Production Dates: 2009-05-26 - 2009-06-10

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: 10012

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Potential Number Of Units Affected: 9137

Report Initiator: MFR MFR Report

Regulation Part Number: 571

Federal Motor Vehicle Safety Standard Number: 103

Summary

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES WERE BUILT WITH HEATING, VENTILATION, AND AIR CONDITIONING "HVAC" CONTROL KNOBS THAT MAY FRACTURE AND SPIN ON THE CONTROL SHAFT. THE DRIVER MAY NO LONGER BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.

Consequence

IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD POSSIBLY RESULT IN A CRASH.

Remedy

DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Notes

GM RECALL NO. 10012.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .