CHEVROLET BLAZER 1997: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

General Information

NHTSA Campaign ID Number: 01I018000

Make Model Year
CHEVROLET BLAZER 1997
Date Owners Notified Date Received by ODI Date Added to Database
2001-12-04 2001-12-04 2002-01-07

Production Dates: 1996-10-01 - 1996-10-31

Manufacturers Involved: General Motors, LLC

Component: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Report Initiator: ODI ODI Report

Summary

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1996-1997 4-WHEEL DRIVE CHEVROLET BLAZER, GMC JIMMY, AND OLDSMOBILE BRAVADA SPORT UTILITY VEHICLES. SOME OWNERS HAVE HAD TO PAY FOR REPLACEMENT OF THE UPPER BALL JOINTS THAT HAVE SEPARATED. GM IS PROVIDING A SPECIAL POLICY TO THESE OWNERS TO COVER UPPER BALL JOINT REPLACEMENT IF THE CUSTOMER FOLLOWED THE RECOMMENDED MAINTENANCE SCHEDULE FOR THE CHASSIS LUBRICATION AND THE VEHICLE STILL REQUIRED THE REPLACEMENT OF THE UPPER BALL JOINTS DUE TO SEPARATION.

Consequence

THIS COULD CAUSE A LOSS OF STEERING CONTROL OF THE VEHICLE.

Remedy

GM HAS DECIDED TO CONDUCT A CUSTOMER SATISFACTION CAMPAIGN TO REPLACE THE UPPER BALL JOINTS ON AFFECTED VEHICLES. THIS SPECIAL POLICY IS FOR A PERIOD OF 8 YEARS OR 100,000 MILES, WHICHEVER OCCURS FIRST, FROM THE DATE THE VHEICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. THE UPPER BALL JOINT REPLACEMENT, DUE TO SEPARATION, WILL BE MADE AT NO CHARGE TO THE CUSTOMER DURING THIS PERIOD. OWNERS CAN CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-862-4389, OR OLDSMOBILE AT 1-800-442-6537, CONCERNING THIS PROGRAM.