CHEVROLET AVALANCHE 2011: ELECTRICAL SYSTEM:IGNITION

General Information

NHTSA Campaign ID Number: 14V827000

Make Model Year
CHEVROLET AVALANCHE 2011
Date Owners Notified Date Received by ODI Date Added to Database
2015-02-12 2014-12-30 2014-12-30

Production Dates: 2011-05-17 - 2011-08-04

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: 14696 and 14912

Component: ELECTRICAL SYSTEM:IGNITION

Potential Number Of Units Affected: 84192

Report Initiator: MFR MFR Report

Summary

General Motors LLC "GM" is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy

GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 "Cadillac", 1-800-222-1020 "Chevrolet", or 1-800-462-8782 "GMC". GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.