CHEVROLET 6500XD 2019: ELECTRICAL SYSTEM:STARTER ASSEMBLY

General Information

NHTSA Campaign ID Number: 20V554000

Make Model Year
CHEVROLET 6500XD 2019
Date Owners Notified Date Received by ODI Date Added to Database
2020-10-09 2020-09-11 2020-09-11

Production Dates: 2017-10-31 - 2019-04-22

Manufacturers Involved: Isuzu Motors Limited

Manufacturer Campaign Number: V2004

Component: ELECTRICAL SYSTEM:STARTER ASSEMBLY

Potential Number Of Units Affected: 4352

Report Initiator: MFR MFR Report

Summary

Isuzu Technical Center of America, Inc. "Isuzu" is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

Consequence

If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

Remedy

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.