CATERPILLAR 3116 1996: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA Campaign ID Number: 02E058000
| Make | Model | Year |
|---|---|---|
| CATERPILLAR | 3116 | 1996 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2002-12-23 | 2002-11-15 | 2002-11-15 |
Manufacturers Involved: Caterpillar, Inc.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Number Of Units Affected: 2636
Report Initiator: MFR MFR Report
MODEL NO.: 3126E HYDRAULICALLY CONTROLLED ELECTRONICALLY ACTUATED UNIT INJECTED DIESEL EINGINES WITH HIGH EFFICIENCY PUMPS "HEP8" PRODUCED BY CATERPILLAR BETWEEN JUNE AND SEPTEMBER 2002 FOR USE ON MEDIUM DUTY ON-HIGHWAY ENGINES. THE PUMP COMPONENTS MAY EXPERIENCE A HIGH PRESSURE SEAL FAILURE WHICH CAN RESULT IN A SHORT PERIOD OF ROUGH RUNNING AND SUBSEQUENT ENGINE STALL DUE TO A LOSS OF INJECTION ACTUATION PRESSURE.
ONCE ENGINE STALL OCCURS THE ENGINE CANNOT BE RESTARTED, WHICH MAY RESULT IN A SITUATION WHERE A VEHICLE CRASH COULD OCCUR.
OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CATERPILLAR AT 1-800-447-4986.
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
