CADILLAC XT4 2020: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

General Information

NHTSA Campaign ID Number: 22V868000

Make Model Year
CADILLAC XT4 2020
Date Owners Notified Date Received by ODI Date Added to Database
2023-02-03 2022-11-23 2022-11-25

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: N222373320

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Number Of Units Affected: 10199

Report Initiator: MFR MFR Report

Summary

General Motors, LLC "GM" is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module "VPM" may lose communication with the rearview camera, causing a loss of the rearview camera image.

Consequence

Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.