CADILLAC SRX 2014: SUSPENSION:REAR

General Information

NHTSA Campaign ID Number: 21V473000

Make Model Year
CADILLAC SRX 2014
Date Owners Notified Date Received by ODI Date Added to Database
2021-10-25 2021-06-24 2021-06-25

Production Dates: 2013-05-21 - 2014-06-16

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: N212340980

Component: SUSPENSION:REAR

Potential Number Of Units Affected: 380498

Report Initiator: ODI ODI Report

Summary

General Motors, LLC "GM" is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp "MIL" warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.