CADILLAC SRX 2012: SEATS:FRONT ASSEMBLY:POWER ADJUST

General Information

NHTSA Campaign ID Number: 14V447000

Make Model Year
CADILLAC SRX 2012
Date Owners Notified Date Received by ODI Date Added to Database
2014-12-26 2014-07-23 2014-07-23

Production Dates: 2011-05-18 - 2011-08-01

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: 14271

Component: SEATS:FRONT ASSEMBLY:POWER ADJUST

Potential Number Of Units Affected: 414333

Report Initiator: MFR MFR Report

Summary

General Motors LLC "GM" is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

Consequence

If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 "Buick", 1-800-458-8006 "Cadillac", 1-800-222-1020 "Chevrolet", or 1-800-462-8782 "GMC". GM's number for this recall is 14271.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.