CADILLAC ESCALADE NA 2021: STEERING:STEERING CONTROL MODULE
NHTSA Campaign ID Number: 21V455000
| Make | Model | Year |
|---|---|---|
| CADILLAC | ESCALADE NA | 2021 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-07-13 | 2021-06-17 | 2021-06-17 |
Manufacturers Involved: General Motors, LLC
Manufacturer Campaign Number: N212333900
Component: STEERING:STEERING CONTROL MODULE
Potential Number Of Units Affected: 26847
Report Initiator: MFR MFR Report
General Motors, LLC "GM" is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The power steering module software will be updated by a dealer, or through an over-the-air "OTA" update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
