CADILLAC ESCALADE NA 2021: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Information

NHTSA Campaign ID Number: 20V790000

Make Model Year
CADILLAC ESCALADE NA 2021
Date Owners Notified Date Received by ODI Date Added to Database
2021-02-01 2020-12-17 2020-12-17

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: N202319980

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Number Of Units Affected: 3203

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 101

Summary

General Motors, LLC "GM" is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."

Consequence

If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.

Remedy

The body control module "BCM" software will be updated by a dealer, or through an over-the-air "OTA" update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.