CADILLAC DEVILLE 2002: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
NHTSA Campaign ID Number: 02V067000
| Make | Model | Year |
|---|---|---|
| CADILLAC | DEVILLE | 2002 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2002-04-05 | 2002-03-06 | 2002-03-25 |
Production Dates: 2001-12-10 - 2001-12-11
Manufacturers Involved: General Motors, LLC
Manufacturer Campaign Number: 02009
Component: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Potential Number Of Units Affected: 249
Report Initiator: MFR MFR Report
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
