CADILLAC DEVILLE 2002: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

General Information

NHTSA Campaign ID Number: 02V067000

Make Model Year
CADILLAC DEVILLE 2002
Date Owners Notified Date Received by ODI Date Added to Database
2002-04-05 2002-03-06 2002-03-25

Production Dates: 2001-12-10 - 2001-12-11

Manufacturers Involved: General Motors, LLC

Manufacturer Campaign Number: 02009

Component: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Potential Number Of Units Affected: 249

Report Initiator: MFR MFR Report

Summary

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

Consequence

IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.

Remedy

DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.