BUICK ENCORE GX 2024: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 23V744000
| Make | Model | Year |
|---|---|---|
| BUICK | ENCORE GX | 2024 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-12-04 | 2023-11-06 | 2023-11-06 |
Manufacturers Involved: General Motors, LLC
Manufacturer Campaign Number: A232424320
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 60154
Report Initiator: MFR MFR Report
General Motors, LLC "GM" is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module "VCU" may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The VCU software will be updated by a dealer or through an over-the-air "OTA" update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
