AUDI Q7 2019: SUSPENSION:FRONT:SHOCK ABSORBER

General Information

NHTSA Campaign ID Number: 19V114000

Make Model Year
AUDI Q7 2019
Date Owners Notified Date Received by ODI Date Added to Database
2019-03-18 2019-02-20 2019-02-22

Production Dates: 2018-11-26 - 2018-12-12

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: 40O4/40O6

Component: SUSPENSION:FRONT:SHOCK ABSORBER

Potential Number Of Units Affected: 34

Report Initiator: MFR MFR Report

Summary

Volkswagen Group of America, Inc. "Audi" is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Consequence

Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Remedy

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.