AUDI Q7 2011: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Information

NHTSA Campaign ID Number: 16V660000

Make Model Year
AUDI Q7 2011
Date Owners Notified Date Received by ODI Date Added to Database
2016-11-09 2016-09-13 2016-09-13

Production Dates: 2011-04-17 - 2012-02-04

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: 20W9

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Potential Number Of Units Affected: 143214

Report Initiator: MFR MFR Report

Summary

Volkswagen Group of America, Inc. "Volkswagen" is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.