AUDI Q7 2007: STRUCTURE:BODY:TRUNK LID

General Information

NHTSA Campaign ID Number: 07V334000

Make Model Year
AUDI Q7 2007
Date Owners Notified Date Received by ODI Date Added to Database
2007-09-14 2007-08-01 2007-08-01

Production Dates: 2005-12-01 - 2007-07-31

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: JV

Component: STRUCTURE:BODY:TRUNK LID

Potential Number Of Units Affected: 23898

Report Initiator: MFR MFR Report

Summary

ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.

Consequence

THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.

Notes

VOLKSWAGEN RECALL NO. JV.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV.