AUDI E-TRON 2019: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
NHTSA Campaign ID Number: 23V867000
| Make | Model | Year |
|---|---|---|
| AUDI | E-TRON | 2019 |
| Date Received by ODI | Date Added to Database | |
| 2023-12-20 | 2023-12-21 |
Production Dates: 2018-07-16 - 2019-05-10
Manufacturers Involved: Volkswagen Group of America, Inc.
Manufacturer Campaign Number: 93U9/93V2
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Potential Number Of Units Affected: 26866
Report Initiator: ODI ODI Report
Volkswagen Group of America, Inc. "Audi" is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
A high-voltage battery that overheats increases the risk of a fire.
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 24, 2024, July 2, 2024, July 22, 2024, August 14, 2024, September 9, 2024, and October 11, 2024. Owners will receive a second notice once the final remedy becomes available, anticipated in 1st Quarter 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
