AUDI E-TRON 2019: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

General Information

NHTSA Campaign ID Number: 23V842000

Make Model Year
AUDI E-TRON 2019
Date Owners Notified Date Received by ODI Date Added to Database
2024-03-28 2023-12-13 2023-12-14

Production Dates: 2018-07-16 - 2019-05-10

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: 93U6/93U8

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Potential Number Of Units Affected: 93196

Report Initiator: MFR MFR Report

Summary

Volkswagen Group of America, Inc. "Audi" is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100" charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Consequence

An overheated outlet or charging cable can increase the risk of a fire.

Remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.