AUDI E-TRON 2019: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

General Information

NHTSA Campaign ID Number: 19V434000

Make Model Year
AUDI E-TRON 2019
Date Owners Notified Date Received by ODI Date Added to Database
2019-09-06 2019-06-10 2019-06-11

Production Dates: 2018-07-16 - 2019-05-10

Manufacturers Involved: Volkswagen Group of America, Inc.

Manufacturer Campaign Number: 93E8

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Potential Number Of Units Affected: 1646

Report Initiator: MFR MFR Report

Summary

Volkswagen Group of America, Inc. "Audi" is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Consequence

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

Remedy

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.