AUDI E-TRON GT 2024: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 24V726000
| Make | Model | Year |
|---|---|---|
| AUDI | E-TRON GT | 2024 |
| Date Received by ODI | Date Added to Database | |
| 2024-09-30 | 2024-09-30 |
Manufacturers Involved: Volkswagen Group of America, Inc.
Manufacturer Campaign Number: 931A/931B
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 6499
Report Initiator: MFR MFR Report
Volkswagen Group of America, Inc. "Audi" is recalling certain 2022-2024 E-TRON GT, and RS E-TRON GT vehicles. The high-voltage battery may experience a short circuit within the battery module.
A short circuit in a high-voltage battery module increases the risk of a fire.
Dealers will install advanced diagnostic software as the final remedy free of charge, anticipated to be available in the first quarter of 2025. For vehicles where on-line data is available "Audi recall number 931A", as an interim measure, the vehicles will be monitored through online data evaluation at no cost to owners. Where the online data shows a potentially critical battery module, the owner will be contacted and advised to only charge the vehicle up to 80" charging capacity until the affected module can be replaced at an authorized Audi dealer, free of charge. For vehicles where online-data is not available "Audi recall number 931B", as an interim measure, dealers will perform diagnostic procedures and, if necessary, replace battery module assemblies, free of charge. Owners of these vehicles will also be advised to only charge their vehicle up to 80" charging capacity, and the inspection may have to be repeated before the software becomes available. Interim letters, notifying owners of the safety risk, were mailed November 1, 2024, November 15, 2024, and November 18, 2024. second notice will be sent once the final remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 931A and 931B. This recall expands and replaces previous recall numbers 24V-229, and 24V-228. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.
