ALTA REDSHIFT EXR 2019: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 18V502000

Make Model Year
ALTA REDSHIFT EXR 2019
Date Owners Notified Date Received by ODI Date Added to Database
2018-08-06 2018-07-31 2018-08-07

Production Dates: 2018-05-24 - 2018-07-27

Manufacturers Involved: Alta Motors

Manufacturer Campaign Number: SVC-ESB-18-004

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 215

Report Initiator: MFR MFR Report

Summary

Alta Motors "Alta" is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.

Consequence

A motorcycle stall can increase the risk of a crash.

Remedy

Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.