ALEXANDER DENNIS E500 2018: FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

General Information

NHTSA Campaign ID Number: 21V468000

Make Model Year
ALEXANDER DENNIS E500 2018
Date Owners Notified Date Received by ODI Date Added to Database
2021-06-18 2021-06-23 2021-06-24

Manufacturers Involved: Alexander Dennis Inc.

Component: FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Potential Number Of Units Affected: 310

Report Initiator: MFR MFR Report

Summary

Alexander Dennis, Inc. "Alexander Dennis" is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.