AEV TYPE 1 F-SERIES AMBULANCE 2020: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Information

NHTSA Campaign ID Number: 20V783000

Make Model Year
AEV TYPE 1 F-SERIES AMBULANCE 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-01-11 2020-12-15 2020-12-16

Manufacturers Involved: Halcore Group, Inc.

Manufacturer Campaign Number: 20E-078

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Number Of Units Affected: 7

Report Initiator: MFR MFR Report

Summary

Halcore Group, Inc. "Halcore" is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Remedy

Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.