VOLVO BUS 9700 2020: ENGINE

General Information

NHTSA Campaign ID Number: 20V597000

Make Model Year
VOLVO BUS 9700 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-11-06 2020-09-29 2020-09-30

Manufacturers Involved: Volvo Bus Corporation

Manufacturer Campaign Number: SR20-87

Component: ENGINE

Potential Number Of Units Affected: 10

Report Initiator: MFR MFR Report

Summary

Volvo Bus Corporation "Volvo Bus" is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.

Consequence

An engine that can be started while being worked on increases the risk of injury to the service technician.

Remedy

Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.