VOLVO BUS 9700 2018: POWER TRAIN:AUTOMATIC TRANSMISSION

General Information

NHTSA Campaign ID Number: 20V803000

Make Model Year
VOLVO BUS 9700 2018
Date Owners Notified Date Received by ODI Date Added to Database
2021-02-18 2020-12-21 2020-12-22

Production Dates: 2017-03-29 - 2017-06-20

Manufacturers Involved: Volvo Bus Corporation

Manufacturer Campaign Number: SR21-81; SR21-80

Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Number Of Units Affected: 553

Report Initiator: MFR MFR Report

Summary

Volvo Bus Corporation "Volvo Bus" is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.

Consequence

A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.

Remedy

Volvo Bus will notify owners, and dealers will update the Transmission Control Module "TCM" calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.