MERCEDES BENZ SPRINTER 2500 2011: EQUIPMENT

General Information

NHTSA Campaign ID Number: 10V642000

Make Model Year
MERCEDES BENZ SPRINTER 2500 2011
Date Owners Notified Date Received by ODI Date Added to Database
2011-02-11 2010-12-21 2010-12-22

Production Dates: 2007-10-01 - 2011-02-28

Manufacturers Involved: SPRINTER ENGINEERING & COMPLIANCE SUPPOR

Component: EQUIPMENT

Potential Number Of Units Affected: 274

Report Initiator: MFR MFR Report

Summary

SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.

Consequence

THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.

Remedy

DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .