MERCEDES BENZ METRIS 2017: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

General Information

NHTSA Campaign ID Number: 22V099000

Make Model Year
MERCEDES BENZ METRIS 2017
Date Owners Notified Date Received by ODI Date Added to Database
2023-02-10 2022-02-22 2022-02-22

Production Dates: 2016-02-27 - 2017-01-02

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS2RUEKAM

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Number Of Units Affected: 17093

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Consequence

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.