MERCEDES BENZ METRIS 2017: STEERING:ELECTRIC POWER ASSIST SYSTEM

General Information

NHTSA Campaign ID Number: 17V595000

Make Model Year
MERCEDES BENZ METRIS 2017
Date Owners Notified Date Received by ODI Date Added to Database
2017-12-21 2017-09-22 2017-09-26

Production Dates: 2015-02-11 - 2017-05-31

Manufacturers Involved: Daimler Vans USA, LLC

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

Potential Number Of Units Affected: 3

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Consequence

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.