MERCEDES BENZ E300 2017: ELECTRICAL SYSTEM: SOFTWARE

Make : MERCEDES BENZ Model : E300 Year : 2017
Build Dates : 2016-06-29 - 2016-04-29
NHTSA CAMPAIGN ID Number : 17V245000
Date Owner's Notified: 2017-05-19 Date Received by ODI: 2017-04-11 Date Added to Database: 2017-04-12
Manufacturers Involved: Mercedes-Benz USA, LLC.
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number:
Component: ELECTRICAL SYSTEM: SOFTWARE
Potential Number Of Units Affected : 15
Summary:
      Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 101, "Control and Displays."
Consequence:
      Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Remedy:
      MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number: 101
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.